If you have to influence others through conversations, you will benefit from the ten important lessons in the book.
Conversations will give you newfound power and ease in your career and all your interpersonal communications.
Conversations is a how-to deepen all relationships. The 10 step process really works and the more I follow the steps the better I connect with my clients. It is written with a logical sequence to follow and just the right amount of stories to help drive the concepts home.
—Wealth Advisor, Seattle, Washington
This book is a manual for someone who wants to optimize business and personal relationships through effective conversations. The focus is on business relationships, which is why I was first attracted to it. What I found was a cohesive plan for having more meaningful conversations in my business and personal relationships. I strongly recommend this book.
—Financial Services Professional, Brush Prairie, Washington
Written in an engaging and easy to follow format, this book helped me use open-ended questions with clients to better understand their needs and develop a stronger relationship. Especially liked the tips for handling objections using questions to better understand the “why” behind them. This is a book you’ll want to read more than once!
—Marketing Manager, New York City